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Switching to a new host can be a very smooth process
can be very complicated. Following our steps will ensure
that your move is a painless one.
1. The first step is to find the new host you want to be
with and join them. Make sure not to cancel with your old
hosting provider, and do not tell them you will be canceling.
For the time being you need to keep that to yourself {secret},
or they could terminate your site early and cause downtime.
2. At this point you should have hosting accounts with two
hosting providers the old and the new one. You will now upload your entire
site from the old host to the new one. This can be done by connecting to their ftp and
downloading all your files. Then connecting
to the new hosts ftp and uploading all
your files. If you choose to make us your new host we will transfer your entire site
3. After you have all your files on both hosting accounts you will change your
domain names dns. Your new host should have provided you with their domain name
servers (dns). If they haven't contact them to find out what dns you should use for your
domain name.
A. Dns usually looks like this:
ns1.thehostsnames.com
ns2.thehostsnames.com
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4. Once you know what dns to use on your domain name you will go
to wherever you purchased the domain name from to make the
changes. If you purchased your domain name from your host you
usually will need to ask them to make the dns changes for you.
You will tell them this....
Hello my domain with you is ____ my username is
___ and my password _____ please change my domain names dns
to ns1.thednsyoureceived.com and ns2.thednsyoureceived.com
If you have any questions we would be more then happy to help
you, or even make the dns changes for you.
4.
Once you know what dns to use on your domain name you will go to wherever you purchased the domain name from to make the changes. If you purchased your domain name from your host you usually will need to ask them to make the dns changes for you. You will tell them this.... "Hello my domain with you is ____ my username is
___ and my password _____ please change my
domain names dns to ns1.thednsyoureceived.com
and ns2.thednsyoureceived.com<br>
<br>
If you have any questions we would be more then
happy to help you, or even make the dns changes
for you.
ns2.thehostsnames.com
ns2.thehostsnames.com
s2.thehostsnames.com
4. First you must obtain
an FTP program such as Cute FTP or WS_FTP. Once
you have an FTP
program, type in "yourdomain.com" as the host address. Supply
your
username and password in the according fields. Once logged in,
you have
complete access to your account.
Is
there a manual I can reference to use Cpanel?
Yes, access
it by clicking here
Where
are my statistics?
Click the report
button after logging into Cpanel and hit the Webalizer option.
This will open a new window to Webalizer with all your statistics
for that domain.
What
is the full path to my cgi-bin?
/home/username/public_html/cgi-bin
Which
folder do I load my web pages to?
You should
place all of your web documents in the public_html directory.
I
keep getting errors when trying to publish with Frontpage?
The most common
problem is not using the full url when uploading your site.
Make sure you use the entire http://www.domain.com in the
address you are attempting to publish to.
Can
I have CGI outside of the bin?
Yes, CGI will
function in the public_html folder.
What
version of Perl comes installed on your servers?
Perl 5.8.6.
What
version of PHP comes installed on your servers?
PHP 4.3.11.
What
version of MySQL comes installed on your servers?
MySQL 4.1.13-standard
What
is the correct path to Perl?
/usr/bin/perl
What
is the correct path to sendmail?
/usr/sbin/sendmail
I've
uploaded my site and still see "placeholder for ..."?
You are still
seeing the default index.html page set up when you ordered
your hosting plan through us. Make sure to delete that old
index.html page, then your site should resolve correctly.
How
long does it take for my DNS changes to update world wide?
Normally you
can expect to see your web site DNS to change within 24
hours once you have made the modifications at your registrar.
However, we have seen it take up to 7 days in some cases
where registrars and ISPs are a little slower.
Why
isn't my SSI working?
In order for
SSI to be executed, you must rename all of your web pages
to .shtml rather than .htm or .html. This solves the majority
of SSI errors.
How
to Switch Hosting Companies without any down time!
The first step is to
find the new Host you
want to be with and Join them. Make sure to not cancel with your old
Hosting Provider, and do not tell them you will be canceling. For the
time being keep your switch a secret from old Host, or they cancel your
account early and cause Downtime.[Read More]
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